Reasons for current utility bill higher than usual:
Colder than normal winter weather causes increased HVAC energy usage.
Number of days in billing cycle more than average the result of meter reader staff shortage due to Covid 19 and Christmas holidays.
To verify accuracy customers may request meters be re-read.
Upon request customers may ask for a payment plan.
Contact customer billing department:
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You may leave a message on the website as well under the Contact Us page.